How do I order sunglasses at Zonnebrillen.com?
So you have finally found the perfect sunglasses? Then I'm sure you want to know how to order, and when you can expect to have it at home. The following is a brief summary of the easiest way you can order your sunglasses from us.
The product page clearly indicates whether the sunglasses are in stock. The prices you see with the sunglasses always include VAT. Add the sunglasses to your shopping cart, and click on the ''add to shopping cart'' button. Go to your shopping cart and check if your order is correct. Is it the right sunglasses and size? Click on “Proceed with order” to continue placing your order.
The ordering process is a two-step process, where you will be asked to enter the desired shipping and payment information. If everything is correct, click on “Checkout” and you will be redirected to our payment provider's secure environment, Adyen, to make your payment.
It is possible to select the ''pick-up points'' option during the checkout process. PostNL has over 2850 pick-up points throughout the Netherlands. Your order will be ready and waiting from 15:00 the next day. You have two weeks to pick up your parcel. Take your ID with you when you pick up your order.
What is the status of my order at Zonnebrillen.com?
After placing your order, you will receive an order confirmation by email. As soon as your payment is processed successfully, you will receive a payment confirmation and the invoice of your order by email. You will receive the shipping confirmation with track & trace as soon as your order is processed in our warehouse. You can check the status of your order on PostNL using this track & trace number.
It is possible for the emails to end up in your ‘’spam’’. Have you checked already? If you really have not received anything, please contact us. We will be happy to help you, and will check if the completed email address is correct and whether we have received your order.